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Home Eye Test

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Book Home Eyetest

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* Available only in Bangalore


FAQs

What services are covered in Home EyeCare ?

Eye testing, spectacle servicing, minor adjustmenst (screw tightning, nose bridge replacement), minor alignment* Stocks will be displayed to customer for making a booking, or online also more range can be shown to make a selection

Are my booking charges adjusted against invoicing if I buy a spectacle ?

Yes, if you bill a complete invoice of value Rs 5000 plus, the booking amount of Rs 500 will be adjusted in final invoice value, Example - If invoice value is 7000, the final amount customer needs to pay is 6500 only.

What is the cancellation policy ?

A booking once done can not be cancelled, howerer we will provide option for the customer to postpone/prepone the booking appointment as per available slots. However a confirmed booking can not be cancelled, and if cnacelled by the customer the booking amount will be non refundable

Will it cost extra if I change or postpone an appointment ?

No, there no extra charges for any change of booking appointments, however the new time and date of booking will depend on avaialble slots

How can I contact you if I have any questions/complaints ?

We are reacheable at toll free number 1800-129-2929, email - homeeyecare@titan.co.in Also you can reach us at titan website - www.titan.co.in

What happens if I don't like service/product ?

We will bring a wide range of best selling frames to your doorstep for selection, however if you donot make a choise from the range we can show our entire range online and take a booking. Still if you are not satisfied and wish to see more range, please feel free to visit nearby Titan Eyeplus store. We will provide a coupon of Rs500 which is redeamable on a invoice value of Rs 5000 plus

How much time does it take for complete eye checkup in Home EyeCare service ?

We ensure a detailed and proper eye checkup is done for all our customers and hence the time for each service can vary from 30 mins to 1 Hour, basis the kind of power and requirements customers have.

What is the experience/capability of Home EyeCare specialists ?

Titan Home EyeCare specialists are Optometrist who are Qualified,Trained & certified by Sankara Nethralaya. They have extensive experience.

Would you require a special area/room for conducting eye test ?

It is recommended to provide an area with length of appx. 10 ft. in order to conduct vision check. Also, our specialists would need a table and a chair for placing the equipments and conducting eyecheck up.

Is there any additional charge for more than one eye test ?

Yes, Rs. 200 will be added to the invoice for any additional eye test. Also, it is recommended to inform the specialists on or before confirmation call.

What is expected delivery timeline for the spectacle ?

Spectacle delivery time can vary between 2 to 7 days.

Is there any discount on multiple booking ?

All the discounts are as per the ongoing schemes at that time. There is no additional discount for multiple booking.

Will you provide prescription card for eyetest ?

Yes, our Optometrist would provide prescription card for the eye test conducted with complete details of power and any other eye ailment.

What happens if Home EyeCare specialist doesn’t arrive on scheduled time ?

We request you to please inform the toll free number. Our team will check and reschedule the appointment with your preferable time.